Registered Charity Number 518586
Update 2nd December 2020
Dear health club users,
I hope you and your families have stayed safe and well throughout the second lockdown. It has been a challenging year and one that has resulted in Action Heart making a number of changes to allow us to operate safely.
This second lockdown has presented Action Heart with even more challenges than the first: staff shortages due to childcare issues, increasing pressures on the hospital and the impact Covid-19 has had on our waiting list to access our cardiac rehabilitation programme.
Due to these reasons, and other factors out of our control, I regret to inform you that the health club will be CLOSED until Monday January 4th 2021. As Action Heart closes for Christmas on Wednesday 23rd December each year, we feel that reopening the health club in the new year will provide the best outcome for everyone. I understand that this update will come as a disappointment to you all and it has been an extremely difficult decision to make.
Action Heart will always have our gym users’ best interest in mind when making decisions such as these. As we navigate our way through the remainder of the year in the tier three, the nation’s highest tier, we feel the reopening of all services will place unnecessary pressure and potential risk on yourselves, as well as the Action Heart team.
The very nature of what we do means that we work with a high volume of vulnerable adults, especially those who are at the start of their rehabilitation journey. These individuals need our help now more than ever and creating an even safer environment will prove incredibly valuable to them. Our aim before we close before Christmas is to continue running a modified version of our clinic, helping to ease the pressure of the waiting list. This service will then continue in the new year alongside the running of the health club.
If you are a clinic patient, this service will continue from 7 December as previously communicated.
We have transferred all health club bookings from week commencing 7th December over to week commencing January 4th so there will be no need to call ahead of reopening to book, only if you need to amend any sessions. We intend to operate a skeleton staff, so if you would like to discuss any health club queries, please call us on 01384 456111 (ext. 1470) Monday – Friday 9am – 5pm.
It is important to maintain your physical activity levels over the Christmas period, this will enable you to return to Action Heart in 2021 fighting fit, where there will be a number of incentives awaiting you. In the meantime, if you are a Facebook user, please sign up to our private health club page, Inside Action Heart. I will be maintaining an online presence throughout the Christmas period to keep you moving and hopefully keep you smiling too.
On behalf of all the team at Action Heart, Merry Christmas and a Happy New Year. Without your incredible loyalty and support we simply couldn’t have achieved what we have done so this year. We are, and will always remain, grateful beyond words.
2021 will be an exciting year for our health club and we can’t wait to welcome you back. Stay safe and stay active.
Action Heart Health Club Manager.